Lifetime free service for as long as you own your bike. (Original owner)
When you purchase a bike at Hank & Frank Bicycles, you are assured "Free Lifetime Service".
-All hardware on bike is inspected and tightened to specifications. This includes brakes, deraileurs, cranks, chainrings, handlebar, stem, seatpost, saddle, pedals and wheels
-Deraileur adjustments due to cable stretch/housing compression
-Brake adjustments due to normal brake pad wear or cable stretch/housing compression
-Bearing adjustments including hubs and headsets
-Lubrication of cables/housing and chain
Free service does NOT include:
-Flat tires/tubes. Although we try to encourage the use of flat tire reducing products such as Slime sealant and/or tires with a kevlar barrier there are just too many variables that can occur once the bike has left the store. The normal labor rate of $12 plus parts per flat fix will apply.
-Worn out or broken parts. Parts like worn brake pads, frayed brake/deraileur cables, broken or cracked brake/shift housing, bent deraileur hangers, worn grips, stretched chain from normal use, twisted chain from derailment, worn drive train components such as chainrings, cassettes or deraileur pulleys. The normal labor rates to remove and replace parts will apply.
-Hydraulic disc brake bleeding. All hydraulic disc brakes need periodic service which includes but is not limited to replacement of hydralic brake fluid, brake pads and seal replacement.
-And is non transferable